Privacy Policy

Effective Date: 24 January 2025
Collis Moss Flooring (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We collect the following personal information:
Contact details (name, phone number, email address) and job-related details necessary to provide a quote.
This information is collected through our website’s contact form and via a third-party questionnaire platform.

2. How We Use Your Information

We use the information collected for the following purposes:

To contact you regarding quotes and discuss your requirements in more detail.
For marketing purposes, including follow-ups and optimising advertising efforts.

3. Information Sharing

We do not share your personal information with any third parties.

4. Data Storage and Security

Your data is stored securely on our servers and within the third-party questionnaire platform we use.
We implement appropriate technical and organisational measures to protect your information from unauthorised access or disclosure.

5. Your Rights

You have the right to:
Access, correct, or delete your personal data.

To exercise these rights, please contact us directly.

6. Cookies and Analytics

We use cookies and third-party analytics tools, including:
Google Analytics, Google Tag Manager, Google Ads, and Hotjar to optimise advertising based on conversion data.
You can manage your cookie preferences in your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Collis Moss Flooring Ltd
8 Harland Crescent
Southampton
England
SO15 7QD
Email: info@collismoss.co.uk
Phone: 023 8218 2496